S*****H

HR Manger| Client Support Specialist

About Candidate

I am a dedicated HR professional with 3-4 years of expertise in Human Resources Management and Client Support. I excel in managing HR operations, fostering employee engagement, and aligning strategies with organizational goals. My solid communication and problem-solving skills enhance operational efficiency, ensuring client satisfaction and strong relationships. I thrive in dynamic environments, adapting quickly to changing needs.

Salary
PKR
Nationality
Pakistani
Looking for Job Title
HR Manger| Client Support Specialist
Iqama
Resident

Location

Education

D
Doctor of Physical Therapy 06/2024 - 06/2024
The University of Lahore

Work & Experience

H
HR Manger| Client Support Specialist 2023 - 2025
Devflovv Technologies

A tech company specializing in HR solutions and client support. • Managed a comprehensive suite of HR functions including recruitment efforts and employee relations. • Executed full-cycle recruitment strategies, successfully sourcing and onboarding diverse talent. • Formulated and implemented HR policies that strengthened employee engagement and retention. • Coordinated between client teams and internal departments to streamline communication. • Acted as the primary point of contact for clients, addressing queries and ensuring satisfaction. • Monitored and tracked client deliverables for timely completion.

H
HR Executive | Executive Assistant to CEO 2021 - 2023
Digital Destiny

An innovative company providing digital solutions and HR services. • Managed and resolved employee relations issues. • Implemented a wellness program leading to a 20% decrease in employee absenteeism. • Managed relationships with international clients, ensuring HR services met their needs. • Identified opportunities for process improvements, enhancing client satisfaction. • Collaborated with cross-functional teams for tailored solutions

T
Team Lead 2020 - 2021
Ibex Global Resource

A leading company in customer service and virtual assistance. • Successfully led a virtual assistant and customer support team. • Trained and mentored multiple batches of team members. • Monitored team performance metrics and implemented improvement strategies. • Acted as the primary liaison between the team and clients. • Delivered outstanding project outcomes consistently.

Skills

EXCEL
70%
physical therapy
78%