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• Developed custom modules and business logic in X++ to streamline procurement, sales, and finance operations across multiple business units. • Designed and implemented data integrations using OData, Azure Service Bus, and custom web services to enable real-time communication with external platforms. • Configured DMF entities, templates, and processing groups to facilitate bulk data import/export during implementation and go-live phases. • Created complex SSRS reports with parameterized layouts for financial reporting, KPI tracking, and operational dashboards. • Built Power BI dashboards and reports with complex DAX measures to track financial KPIs, sales performance, and operational trends. • Designed and developed custom Microsoft Dynamics 365 CRM solutions for lead management, case tracking, and client engagement. • Built Electronic Reporting (ER) configurations for tax filing, vendor invoice formats, and statutory compliance aligned with local regulations. • Built CRM plugins and JavaScript customizations for automation, data validation, and UI enhancements. • Designed custom DAX calculations for dynamic period comparisons (YTD, QTD, MTD) and row-level security. • Developed Power Automate workflows to automate business processes like approvals, alerts, and document routing across integrated systems. • Automated recurring tasks such as invoicing, inventory synchronization, and ledger postings using batch jobs and custom scheduling logic. • Integrated CRM with ERP (F&O), Azure services, and third-party platforms using REST APIs and Logic Apps. • Implemented EDI integrations with logistics and supplier platforms, automating POs, invoices, and shipment updates using X++ and DMF. • Implemented and maintained role-based security models with custom duties, privileges, and auditing to ensure data access governance. • Conducted performance tuning, memory optimization, and code refactoring to enhance system efficiency and reduce technical debt. • Supported version upgrades by identifying deprecated features and replacing over-layered code with extensible customizations. • Conducted end-user training, QA testing, and created documentation to support CRM adoption and maintenance. • Managed Azure DevOps pipelines for source control, automated builds, deployments, and work item tracking to ensure efficient delivery cycles. • Reduced deployment cycle time through the implementation of CI/CD practices and automated environment validations. • Participated in Agile ceremonies including sprint planning, daily stand-ups, demos, and retrospectives to ensure iterative delivery. • Provided post-deployment support, issue resolution, and hotfix development to ensure stability and business continuity. • Collaborated closely with functional consultants and end users to gather requirements, perform gap analysis, and implement tailored solutions. • Integrated third-party services and APIs with Dynamics F&O for logistics, payment processing, and CRM data synchronization. • Led technical documentation efforts for custom developments, ensuring maintainability and knowledge transfer across teams. • Conducted code reviews and mentored junior developers on Dynamics best practices, extension model usage, and scalable development patterns. • Acted as a technical SME during UAT, training sessions, and go-live cutovers to ensure smooth transition and end-user adoption.