A*****n

Business Development Manager
March 25, 1995

About Candidate

I am a mature, positive and hardworking
individual, I am a responsible to any task
that I undertake, excellent admin skills,
thorough knowledge of all Microsoft Office
programs, a quick learner who can realize
new ideas and can communicate clearly and
effectively with work colleagues, customers
and managers. A challenging and growth
oriented position in a progressive company,
where I contribute to the organization’s
success through my innovative ideas and
desire to achieve excellence.

Certifications

1. Customer Relationship Management (CRM)
2. ITIL (Introduction)
3. Business Development
4. Business Analysis PMI-PBA
5. ICDL

Training & Workshop

1. ASB (Arab Sudanese Bank), One Month -
Customer Services Office

2. Alsalam Bank, One Month
Investment Sector
Customer Services Office

3. ONB (Omdurman National Bank), One Month
Investment Sector
Customer Services Office

Looking for Job Title
Customer Support Management

Location

Education

M
Master of Business Administration 2016 - 2018
Sudan Academy for Banking and Financial Science

Management of banking and financial institutions

B
BSc (Banking and financial science 2011 - 2015
Sudan Academy for Banking & Financial Science Grade: Very GOOD Second Upper Degree 2011 - 2015 COURSES AND CERTIFICATES  Customer Relationship Management (CRM)  ITIL (Introduction)  Business Development  Business Analysis PMI-PBA  ICD

Sudan Academy for Banking & Financial Science

Work & Experience

B
Business Development Manager 2023
Bushra Pay Company - Khartoum, Sudan
C
Customer Satisfaction Specialist 2020 - 2022
EBS (Electronic Banking Services Company) – Khartoum, Sudan
C
Customer Satisfaction Coordinator 2017 - 2019
EBS (Electronic Banking Services Company) – Khartoum, Sudan
B
Billing & Collection 2018 - 2018
EBS (Electronic Banking Services Company) – Khartoum, Sudan

Skills

banking and fintech
90%
business and product developmen
90%
Ability to learn quickly and adapt
90%
Communication Skills
90%
Leadership.
90%
Time Management.
70%
Computer Skills (MS Office).
90%
Creative Thinking
70%
Problem-Solving.
80%
Dedicated
90%
Team Work
90%