H*****i
About Candidate
With over five years of hands-on experience working with Microsoft Dynamics 365 and the Power Platform, I’ve built solutions that help businesses work smarter and more efficiently — and I’d love to bring that same energy to your team.
In my recent roles at TCS and Capgemini, I’ve designed and delivered CRM solutions across a range of industries — from housing and land leasing to fleet management. Whether it’s building custom model-driven apps, writing plug-ins in C#, automating processes with Power Automate, or improving user experiences with JavaScript, I genuinely enjoy using tech to solve real-world problems.
One project I’m especially proud of involved building a Dynamics app for a land leasing company, where I automated key workflows and designed dashboards that gave their agents better visibility into performance. I also have experience working in Agile teams, using tools like Azure DevOps, and managing full solution lifecycles across multiple environments.
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Work & Experience
As a Dynamics 365 CE Developer and Power Platform consultant at Capgemini, I contributed to full-cycle CRM implementations and support for clients across fleet management, housing, and property sectors. I specialized in customizing model-driven apps, automating processes, and delivering scalable solutions in Dynamics 365 and Power Platform. - Developed model-driven apps to manage vehicle lease lifecycles and client relationships. - Customized entities, forms, views, and security roles to streamline user access and data entry. - Built Power Automate flows and traditional CRM workflows to automate tasks such as order cloning, notifications, and approvals. - Created Business Process Flows (BPFs) and business rules to guide user behavior and enforce data consistency. - Integrated JavaScript for UI enhancements and validation of form logic. - Contributed to pre-sales by designing wireframes and providing configuration recommendations. - Led client demos and user training sessions, improving user adoption across teams. - Handled data migration using KingswaySoft, ensuring integrity and completeness. - Integrated Outlook and SharePoint for centralized communication and document storage. - Customized ribbon buttons and implemented client-specific logic with custom commands. - Used the Data Import Wizard and other tools to migrate data between environments during different phases of the project.
As a Dynamics 365 Developer, I was responsible for the end-to-end customization and deployment of Microsoft Dynamics 365 CE solutions tailored to land management processes. The goal was to streamline internal operations, automate lead assignment, and improve data accuracy across sales and leasing functions. - Developed and deployed a custom model-driven app to manage land sales and leasing workflows. - Customized entities, forms, views, and relationships to mirror real-world business processes. - Built a C# plugin to auto-generate record IDs based on dynamic, configurable rules. - Designed interactive dashboards and charts to track agent activity, lead metrics, and property performance. - Used JavaScript for form-level validation to ensure data consistency and quality. - Built Power Automate flows to handle lead routing, field updates, and process automation. - Configured polymorphic lookups using XRM Toolbox to simplify navigation between related records. - Handled solution deployment across Dev, UAT, and Production environments using CI/CD practices via Azure DevOps.
