J*****s

•Handles 2nd Level Technical Support for Sangfor Next Generation Firewall, HyperConverged Infrastructure, Internet Access Gateway, Virtual Desktop Infrastructure, CyberCommand and Endpoint Secure, Sundray's Enterprise Wifi Solutions and Switches •Conducted technical trainings for partners and clients •Performed proof of concept to meet client requirements for their IT infrastructure •Conducting product presentations to partners and clients, showcasing the benefits of the technology for enhancing their IT infrastructure. •Provided technical consultations to clients in order to determine the most suitable technology solutions for their current needs and challenges. •Manages sales objectives and devises plans for meeting quarterly and annual targets. •Streamlines and optimizes branch operations •Developed annual branch business plans for maximum profitability and effectiveness. •Maintained high levels of customer satisfaction through exceptional service and prompt resolution of complaints. •Managed daily operations of branch, overseeing staff performance and customer service standards.

• Provided 2nd level technical support for diverse Sangfor products including Next Generation Firewall, HyperConverged Infrastructure, Internet Access Gateway, Virtual Desktop Infrastructure, Cyber Command and Endpoint Secure solutions as well as Sundray's wifi solutions and switches • Conducted technical trainings for partners and clients •Demonstrated proof of concepts for various IT infrastructure requirements to clients. •Conducted product presentations for partners and clients showcasing technology's benefits to IT infrastructure. •Provided technical consultation for clients by identifying appropriate technology solutions to address their specific needs and challenges.

• Deployed and administrate company's intranet through SD-WAN •Firewall management and administration •Deployed and administrate the Samba File Server •Deployed and administrate firewall and SSL VPN •Set-up, manage and troubleshoots Database Server •Manages cloud hosting •Administrates company emails hosted in the cloud and synchronized it to the users' email client •Develop System Applications •Setup, manage and maintain computers, devices and printers in all branches •Manages and troubleshoots system, network and telephone connections •Generates and Consolidate Monthly Reports for Data Analysis •Purchase IT Equipment and software in line within agreed budgets •Troubleshoot technical problems and implement solutions •Install, update and backup existing accounting system •Design, develop, implement and maintain software application •Perform other related duties and special project function as assigned.

•Develop System Applications •Setup, manage and maintain computers, devices and printers in all branches •Manages and troubleshoots system, network and telephone connections •Purchase IT Equipment and software in line within agreed budgets •Troubleshoot technical problems and implement solutions •Install, update and backup existing accounting system •Design, develop, implement and maintain software application •Perform other related duties and special project function as assigned.