Account Executive – E-commerce

Job Description

Key Responsibilities:

• Manage day-to-day operations and relationships with major e-commerce platforms (e.g., Amazon, Noon, Flipkart, Daraz, Shopify, etc.)
• Ensure product listings are accurate, up-to-date, and optimized for visibility and conversion.
• Monitor and analyze sales performance, inventory levels, pricing, and promotional campaigns.
• Collaborate with marketing, supply chain, and product teams to implement promotional strategies.
• Handle order processing, customer feedback, returns, and escalations.
• Prepare regular reports on performance metrics and suggest improvements.
• Assist in developing e-commerce strategies to boost sales and market share.
• Maintain awareness of e-commerce trends, competitor activities, and best practices.
• Negotiate and coordinate with platform category managers and merchandising teams.

Requirements:

• Bachelor’s degree in Business, Marketing, E-commerce, or related field.
• 2–4 years of experience in an e-commerce or sales/account management role.
• Familiarity with e-commerce marketplaces and tools (Amazon Seller Central, Shopify, etc.).
• Strong analytical skills with proficiency in Excel or Google Sheets.
• Good communication and relationship management skills.
• Ability to multitask and work in a fast-paced environment.
• Detail-oriented with problem-solving abilities.